No video displayed

1.Please ensure the video cable is plugged into the “SDI IN” or “HDMI IN” port
of the CineEye 2S Pro.
2.Please check if the output format of the camera is compatible with the
CineEye 2S Pro input formats and check if the camera has video output enabled
via the SDI or HDMI port

No video displayed

1.Please ensure the video cable is plugged into the “SDI IN” or “HDMI IN” port of the CineEye 2S Pro.
2.Please check if the output format of the camera is compatible with the
CineEye 2S Pro input formats and check if the camera has video output enabled
via the SDI or HDMI port

Video is choppy

1.Please make sure the antennas have unfolded.
2.Please make sure there is no cable around the antenna.
3.Please switch to another channel manually.

Video is choppy

1.Please make sure the antennas have unfolded.
2.Please make sure there is no cable around the antenna.
3.Please switch to another channel manually.

Mobile devices can’t see the CineEye 2S Pro WiFi

1.Please check if your mobile devices support 5G WiFi.

Mobile devices can’t see the CineEye 2 WiFi

1.Please check if your mobile devices support 5G WiFi.